Built to keep your shop's data safe
Your customer list, history and money live in Gravy. Here is how we protect them, in plain language.
Your shop runs on its own instance with its own database, not a shared table alongside every other shop. Your records are isolated from everyone else's by design.
Every page and connection is served over HTTPS. Data moving between you, your customers and Gravy is encrypted.
Owners, advisors and techs each get only what their job needs. You control who can see money, settings and customer data.
Every shop's data is backed up automatically every night with consistent snapshots, kept on a separate volume, and the restore path is tested, not assumed.
An automated health check runs every few minutes. If a shop's service hiccups it is restarted automatically, and we are alerted if anything stays down.
Card payments are handled by Stripe. Full card numbers never touch or get stored on Gravy.
Your records and your customers' information are never sold and never used to advertise to your customers. See our data page.
One-click export of everything in standard CSV. No lock-in, no ransom to leave.